Raw Turquoise Stone Necklace

All orders are packaged and shipped within 2-3 Working days.

International Standard DDU: 10-15 business days with tracking, delivered duty unpaid.

We pack our crystals with the utmost care.

As such, we cannot be responsible for items damaged, broken or
delayed/lost/stolen due to USPS.

International clients are responsible for any customs and import taxes that may apply. We cannot be responsible for items damaged, broken, or delayed/lost/stolen due to customs.

We ship all orders using a network of carriers including FedEx, USPS, UPS, DHL, and more. The carrier used to ship each order depends on a variety of factors and unfortunately we are unable to advise customers which carrier will be used in advance.

Please note all international orders may be subject to customs fees and inspection in the destination country which may result in a charge and/or delivery delay beyond our control.

Your satisfaction with our crystal products is 100% guaranteed!

We know you'll love your crystal products, but if you are unsatisfied for any reason simply follow below steps, and mail the products back to us and we'll provide a full refund, less the initial shipping charge, upon receipt.

Returns must be mailed to us within 7 days of the date you received the item. Returns after 7 days will be solely at our discretion and, if permitted, may be subject to a restocking fee.

More details can be found in shipping & return page.

Please note that any returns must be mailed to us at your cost.